Please note the following regarding all bookings for Escape Hour Room:
- Your purchase is non-refundable
- Cancellations with 24+ hours notice of reservation time will receive a full credit towards a future booking. Cancellations within 3-24 hours of reservation time will receive a 50% credit towards a future booking. Cancellations within 3 hours of reservation will not receive a credit or refund.
- Participants need to arrive 5 minutes prior to your game start time
- Please double-check your booking date and time
- Our escape scenarios do not require specific attire
- Please have all guests review and complete waiver prior to arrival, using the link found in your booking confirmation.
- Due to Governor Pritzker’s mask mandate, effective August 30th, masks are required for all customers regardless of vaccination status.